DC and Transport Communications Executive
Croydon
Croydon, United Kingdom
Full Time
Head-Office
Permanent Contract
£ Competitive
About the Role
🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟
📍Location: Croydon
🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
💷Salary: Competitive
🎉Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
The DC Communications Executive is responsible for supporting key internal stakeholders to deliver all distribution and transport messaging. Starting at a strategic level, they will support internal departments to drive the engagement of our teams across all aspects of our Distribution Centres.
A key part of this role will be to oversee communications across all internal channels, including an internal communications platform as well as the organisation and execution of in house events designed to increase team engagement across all departments. They will manage a calendar of communications across 2 distribution locations that aligns with the Superdrug internal communications strategy.
📅Here's the exciting
bit… A day includes:
• Work as part of the Internal Comms team to maintain a rolling calendar of activity across
internal channels that aligns with our employer brand and wider business strategies, creating a
sense of belonging, purpose and leaving team members feeling informed and included
• Ownership of all distribution and transport specific communications plans and management of
communications mapping across the distribution centres. This is inclusive of operational
communications, such as health and safety messaging
• Working with key stakeholders including, but not limited to, the Supply Chain Director, Heads
of Departments, wider operational managers and the onsite people teams to cascade
information within the distribution and transport teams
• Building relationships across all departments to stay close to their communications priorities,
acting as an expert when they need to push messages out to specific audiences
• Supporting the people team with DEI calendar execution at distribution centres
• Partnering with our corporate charity partner to engage team members in fundraising and
understanding impact
• Reporting on and analysis of internal comms to share updates with key stakeholders,
measuring impact of all activity delivered
• Management of the internal comms platform for all relevant departments, including
administration and reporting
• Work with wider internal communications team to create digital content for relevant channels,
manage internal media screens across distribution centres
• Act as a brand guardian for all communications created, including tone of voice
📝Key Responsibilities:
• You enjoy working with a variety of teams and sites.
• You have excellent communication skills including writing and editing content for a variety of
audiences, reflecting brand tone of voice, sentiment and clarity
• You add value through innovative and creative approaches, using all types of media and communications channels
Be part of more and together we put a smile on our customers’ faces.
• You understand how to engage with stakeholders at all levels across the business
• You are good at developing new ideas and delivering clear communication across the business
• You are motivated by the challenge of finding new ways to engage with our teams.
• You get satisfaction though developing, delivering and reviewing campaigns
• You enjoy networking, developing relationships and keeping up to date with industry best
practice.
What you’ll need:
• You understand the core principles of internal comms and why this is important to our business
• You enjoy working to deliver a strategy and understand how to measure its success
• You have experience working with a number of digital platforms including Canva, SharePoint and
systems similar to Facebook.
• You’re able to film and edit content to a basic to intermediary level including videos, sound clips and
social media assets
• You’re able to adapt your approach and flex your plans based on the needs of the business
•An ability to work across multiple brands and understand multiple facets of tone and branding
• You’re organised and able to manage competing priorities and project work
💡Here's what's in it for you:
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
- Company pension matching and bonus
- We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
- Come and be part of something special!
🔒 For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/
Location
Superdrug Head Office, 51 Sydenham Road, Croydon, CR0 2EU, United Kingdom
Why Work With Us?
Superdrug, where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us?
Avivia Digicare
Workplace+ You and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check!
Holiday
You’ll receive up to 25 days of holiday, with the option to buy or sell days each year. Your holiday entitlement increases with your length of service—rising to 28 days after 3 years and up to 30 days after 5 years. Head office employees also enjoy 8 UK bank holidays each year.
Stream
The Stream app allows you to track how much money you’re earning throughout the month and take up to 40% of it ahead of pay day, giving you more pay flexibility. You will also have access to lots of discounts, a financial coach and a competitive saving pot.
Benefits
You can earn up to 30% bonus with March pay, get annual salary reviews in January, receive up to 7% pension contributions, and opt into company-paid private medical insurance, plus many more benefits. Check out your department page for more!
Amazing Team
Superdrug is a place for everyone. We respect every voice and celebrate individuality. Enjoy team incentives and fun! If you’re passionate and resilient, Superdrug is the place for you!
Team Member Discount
Enjoy perks like 30% off on Superdrug Own Brand products and 10% off on other brands. This includes our Superdrug Health Clinics and Superdrug Online Doctor! We also have friends and family events, where we increase your discount and allow you to share it!
Fantastic Fun
Work at Superdrug is not just work, it’s a fun-filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.
Inspiring Futures
Superdrug is dedicated to inspiring careers We offer a variety of learning opportunities, including bespoke training programs that equip employees with the skills necessary to advance and transition into different roles.
Journey to Joining Our Amazing Team
1. Submit Your Application
Apply online with your CV, highlighting how your skills align with the role at Superdrug.
2. Initial Screening
Our recruitment team will review your application and contact you if it matches our requirements to confirm you are comfortable with the core details of the role and to get to know you better!
3. First Interview
If selected, you will be invited to a competency-based interview with the line manager via teams.
4. Second Interview
If further selected, you will attend a face-to-face interview at our Head Office. Depending on the role, you may be asked to prepare a presentation or complete a task for technical positions. You will be informed in advance if this is required.
5. Offer & Contract
Upon a successful application, you will receive a job offer and contract outlining the specifics of your role, salary, and benefits. Once accepted, we will initiate the onboarding process to collect all necessary details from you.
6. Onboarding
After completing your onboarding, your line manager will contact you to extend a welcome and address any questions you may have to ease first-day nerves. You will then be provided with a comprehensive induction plan designed to ensure your success.
Frequently Asked Questions
Questions? We have answers! - Check out our FAQ page for more.
Job Reference: 266844