Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer?
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Here's the exciting bit…a day includes
Generate investigations into stock and cash and other revenue losses by utilising and monitoring the company exception-based reporting tool and other associated systems.
Using the company data mining solution ‘eVison’ and other associated systems you will help identify incidences of theft and or revenue loss within the company Point of Sale (POS), Payment (eStore) and CRM systems.
Review the regular monitors and alerts assigned to your dedicated work queue within ‘eVision’ for cases of theft or loss for onward investigation
Once a potential case of fraud or loss has been identified you will issue the case for onward investigation to the appropriate member of the Security, Operations and or Store teams for completion.
Provide individualised assistance as needed to support the Retail Security Managers in the development of their investigations.
Interrogate other company systems such as CRM, Hybris, Retek etc as and when relevant to build cases for onward investigation.
Produce and publish regular case productivity reports and other associated reporting to the relevant stakeholders.
What you’ll need to succeed
Proven computer skills in Microsoft office to at least intermediate level (Word , Excel , Outlook etc )
Previous experience identifying fraud and revenue losses
Ability to operate to a high level of detail and accuracy when working with large volumes of data across multiple data bases
Previous similar analyst experience preferably within retail and with a nose for loss prevention.
Here’s what’s in it for you
• Discounts in our stores
• Health and beauty giveaways from suppliers
Come and be part of something special.
Apply now to become part of more
By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.Apply