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Supply Chain Collaboration Manager

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Join our amazing team with us today to start your new career


Why Superdrug

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

To deliver superb distribution centre, in store, and online availability.

This role requires a person with a positive attitude and a can-do spirit, who thrives in a fast-paced environment. A successful candidate must have the ability to plan medium to long term and must be able to react quickly to an ever changing retail landscape.

The successful candidate must have strong analytical skills to help deliver first class availability. They must be confident in communicating with internal and external stakeholders, such as our Buying, Merchandising, Store and Warehouse/Distribution teams. Relationship building is a key attribute the candidate must be able to demonstrate.

We require confidence with IT as much of the job is spent utilising our ERP system, Retek, and other applications such as Excel.

The successful candidate will also be confident in and understanding of the importance of collaborating with other colleagues and AS Watson businesses to deliver the best results.

Key Accountabilities

Contribute to delivering fewer than 100 average gaps across the store estate
Deliver 95% DC availability
Nurture collaboration with suppliers
Maintain availability within business stock budget target
Maintain weekly DC replenishment parameters
Maintain a rolling collaborative demand forecast ensuring our Buying team and supplier contributes to the plan. A minimum of 12 week rolling forecast (may increase depending on supply lead times)
Ensure product stocking locations are correct and generate the optimal trunking level between both warehouses
Place and control purchase orders with suppliers ensuring stock levels are managed within business budgets, and delivering a smooth flow through the distribution network
Collaborate with Superdrug and Savers business units and departments to support the Commercial strategy
Liaise regularly with suppliers to ensure they meet agreed service standards
Provide management information on availability, stock levels and supplier service levels as required
Actively seek feedback on availability and stock to support continuous improvement
Work closely with Buying & Merchandising Teams to land strong promotional, seasonal and new line availability
Assist in driving down the level of SMS in the business

What you’ll need to succeed

Experience of Supply Chain, including operational responsibility of delivery of KPIs
Experience of providing supply chain solutions and processes improvements
Knowledge of supply chain channels from supplier to customer
Collaborative approach with strong influencing and communication skills
Examples of relationship building and management of internal stakeholders
Experience of managing supplier relationships

Here’s what’s in it for you

• Benefits 
• Working in a stylish, modern and collaborative office right by East Croydon station
• On-site beauty treatments, table tennis and café with a fantastic selection of hot and cold food every day
• Health and beauty giveaways from suppliers

Come and be part of something special.



Superdrug Head Office,51 Sydenham Road,CROYDON,CR0 2EU


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.