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Management Surveyor

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Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

Day to Day Estate Management

  • Work with our outsourced facilities management providers Mitie to keep our properties in repair
  • Negotiate with our landlords to secure temporary storage to suit business requirements particularly in support of the peak Christmas trading period
  • Resolving enquiries from our stores and Regional Estate Manager
  • Interpret Lease liabilities and advise on leasehold rights and responsibilities
  • Enforcing landlord obligations
  • Liaise with our regional solicitors
  • Deal with neighbour disputes
  • Resolving subtenant issues
  • Help look after our Residential portfolio

Service Charges

  • Instruct and co-ordinate external service charge consultants
  • Managing any queries and reporting as well as monthly conference calls
  • Implementing and developing process
  • Auditing
  • Budgeting
  • Attending landlord briefings
  • Monitoring and ensuring compliance with contract KPIs
  • Invoice checking and approval in conjunction with external consultants
  • Updating payment tracker

Landlords Consents

  • Oversee the timely delivery of landlords consents and access for contractors in relation to our store investment programme

General

  • Liaise with our accounts departments to assist in resolving accounts related property matters.
  • Invoice management via our Bottomline payment approval system
  • Instruction and liaison with internal and external solicitor
  • Liaison with our external consultants that manage service charge and business rates
  • Ensure Horizon Property Database is timeously updated 
  • To assist with ad hoc property related matters such as tenant issues, business rates, asbestos management and statutory testing queries as required

What you’ll need to succeed

  • 2-3 years experience in retail or commercial businesses 
  • Extensive knowledge of Landlord and Tenant legislation
  • Experience of property service charges
  • Experience working in a customer service environment
  • Ability to work to deadline and prioritise workload
  • Able to work both following process and using own initiative
  • Ability to travel
  • Team Player
  • Confident energetic approach
  • Good PC skills – Microsoft Office
  • Qualifications
  • Ideally be MRICS qualified or working towards this

Here’s what’s in it for you

  • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
  • 2 staff discount codes for yourself and a family member or friend
  • 30% discount on Superdrug Own Brand Product both in store and online
  • Working in a stylish, modern and collaborative office close to East Croydon Station
  • HQ on-site beauty treatments, canteen, table tennis and Health & Beauty giveaways
  • Company pension matching and bonus
  • Unrivalled Learning and Development programmes

    Come and be part of something special.

Hours: 37.5 a week | 9.00am - 5.30pm
Location: East Croydon


 

Location

Superdrug Head Office,51 Sydenham Road,CROYDON,CR0 2EU

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By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.

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