Marketing Manager

Why Superdrug?

Turn Own Brands to Power Brands and increase credibility of Superdrug as a Health Retailer brand!

Here's the exciting bit…a day includes

Role Purpose:
Increase awareness and credibility of Superdrug as a Health Retailer brand!

This role is primarily split into two key objectives 1) To lead the definition of strategies and marketing support for total Retail Heath and OB Health 2) To lead and manage the overarching own brand campaign with the objective to increase awareness and trust of Total healthcare services marketing for Pharmacy, Nurse clinics and selected digital health services

You will, with your team bring these brands to life in line with business objectives and strategy. The role will involve working hand in hand with the commercial functions across the own brand portfolio across Retail Health and Healthcare services to ensure we are maximising every opportunity and working as one team.

A typical day in this role includes:

Creating and managing short- and long-term strategies according to brand plans to drive key objectives for Retail Health, OB Health and Healthcare Services.

Lead support for Total Healthcare Services (Pharmacy, Private and Digital Services) in building marketing strategies and 360 degree plans to drive awareness, traffic and ultimately bookings.

Lead support for Retail Health to build Marketing support within key Customer themes and explore other opportunities within Retail Health brands

To work with Health OB and Exclusive buyers, suppliers and agencies to ensure we have the best support plans in place. This will range from sharing and working together with the Commercial, Marketing, PR, and web team to secure supporting activity and creating assets to ensure that Health Own Brand and Exclusive gets its share of voice in owned platforms.

Reviewing and ensuring that all POS on an event-by-event basis is in line with the brand guidelines.

To ensure that all healthcare related marketing material goes through the correct sign off process.

To work cross functionally in an integrated manner with the own brand product design team and the own brand buying for Health

Managing, reviewing, and challenging the performance of external agencies against agreed KPIs.

Overseeing shoots and briefing in for new assets to support NPD launches and/or core range across key own brand products in personal care, health or campaign specific assets.

Working closely with the insights team to understand the customer to identify customer profiles for each brand and new customer segments that will lead to brand growth.

Work with the insight team regularly to monitor the brand health of key own brand ranges as well as total own brand.

Oversee, develop & review creative briefs for all marketing assets from POS to social media to ATL media that bring more customers to our stores and to our power brands within Healthcare.

Ensure that all marketing activity is monitored, and campaigns are evaluated, and ROI is measured. Share key findings with the broader business and make recommendations for improvements going forward.


Consistent collaboration and management of various external agency partners in an effective and professional manner to deliver on supporting activity across social media, point of sale, PR, and paid media.

To effectively line manage the Assistant Marketing Manager for health services and potentially an additional Apprentice / Assistant for Retail / OB Health later on

To ensure spend is best used, tracked regularly, and delivering best ROI and in line with budget commitments.

This job is a good fit for you if:

You enjoy all things healthcare, have a good understanding of the industry and can handle working in a stringent environment
You understand, love and enjoy the fast-paced retail environment and have a passion for building brands
You understand the brand building process and you are strategic minded
Enjoy creative work and creating content that resonates with the customers wants and needs
You can work reactively on projects and work well under pressure
Enjoy building strong working relationships and motivating teams to deliver outstanding results
Enjoy planning and organizing
Love managing a team

What you’ll need:
Significant experience in Brand Marketing , focusing on Healthcare within a fast-paced retail environment
A good understanding and experience in campaign management, brand development and working cross-functionally
Experience and/or understanding of commercially goals and developing insight-based strategies
Good understanding of healthcare industry / health marketing is a must
Experience in creative development- creating asset briefs and guidelines
Experience in managing a team is a plus
Experience in handling multiple projects
Strong analytical skills
Ability to influence at all levels
Strong interpersonal skills
Excellent attention to detail
Excellent communication skills: written and verbal, including presentations
Confident and Energetic

Here's what's in it for you

33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Currently we are working from home in line with government guidelines When we are able  you will be working in a stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm

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