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Employee Relations Manager

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Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

This is a really important role for Superdrug and our sister company Savers, you are the key point of contact for all new and current employment law, tribunals,complex employee relations cases and upskilling our teams on these areas. In leading this you work with both our external employment law firm and also are part of the Superdrug People Operations team reporting into the Head of People Operations.  

  • You will be responsible for tracking, understanding, communicating and deploying all changes in Employment Law for England, Wales, Scotland, Northern Ireland and ROI that are relevant to Superdrug and Savers to the Retail, Head Office and Distribution HR Teams. 

  • You will act as guardian of company Policies and Procedures and will be responsible for publishing and keeping these up to date.

  • With a wealth of ER experience you will support the wider HR team on all aspects of ER focusing on Early Conciliation and Employment Tribunals, coaching and advising on all stages from preparation to creation of witness statements. 

  • You will be responsible for guiding and supporting the HR Business Partners on all complex ER problems and issues and communicating out best practice on these areas. 

  • Working closely with the Head of People Operations and the Senior People Team you will proactively plan and deliver Training workshops to develop and up skill the wider People Department and brain storming sessions with the solicitors for the Senior People Team and representatives of the wider People Team. 

  • Responsible for managing the relationship with the Employment Law solicitors; managing the employment law budget and working closely with them where necessary on Employment Law changes.
  • Oversee the Right to work Sponsorship under tier 2 and be the Level 1 user. Advice on the immigration changes and provides support to the People Team on this area and to ensure that we are compliant with right to work legislation.
  • It’s an exciting and varied role where no two days are the same, this means you learn a lot, you are part of a bigger team across Superdrug, Savers and AS Watson Health and Beauty UK which means you get exposure to lots of different areas of law and businesses. Your development is really important to us and its key that you have a curiosity to learn about new law and cases coming through the tribunals and impart this knowledge to our teams. 

What you need to succeed:

  • This is a fantastic opportunity for an experienced ER professional to join a fast paced vibrant company.
  • The successful candidate will be able to demonstrate extensive experience in managing complex ER issues and have a proven track record in developing relationships with senior management and project management.
  • You will have previous management experience and have been involved in the development and creation of policies and procedures. CIPD qualified you will be looking for a role that will further develop you ER skills but expose
  • you to bigger company wide projects and initiatives.

Here's what's in it for you

33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Currently we are working from home in line with government guidelines When we are able  you will be working in a stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm



Superdrug Head Office,51 Sydenham Road,CROYDON,CR0 2EU


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.