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Senior Reward and Benefits Manager

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Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling

Responsible for the development and implementation of the reward and benefits offer for both Superdrug and Savers, developing the strategy and managing the day to day workload. Leading a team of 4 professionals to support a total of 17,000 employees across Head Office, Retail Operations and Distribution to drive colleague engagement through the reward and benefits. 

The team provide expert advice on all reward and benefits across the business, drawing on internal and external insight to develop a future focused reward and benefits strategy, policies and guidance.  Reward and Benefits function including Bonus, Pay Review, PMI, Online benefit providers, and Staff Discount Cards.    
To lead, motivate and develop a Reward and Benefit team in order to bring about continuous improvement and monitor performance in an efficient and effective manner and in line with the company’s commercial objectives and values. 

Key Responsibilities

Working with the Head of People for Superdrug and Savers to shape the reward and benefit strategy to ensure our reward package adds value for colleagues, drives the commercial objectives and delivers engaging, value led and innovative ways to reward people. 
Develop and manage all reward and benefits relationships with suppliers e.g. Pensions, company cars, childcare vouchers, buying and selling of holiday, private medical insurance and company cars to ensure they are fulfilling their contractual obligations. 
Drive engagement of the Reward and Benefits we offer with all colleagues through active engagement and understanding. 
Lead the development of the recognition scheme for both businesses, looking for new innovative and cost-effective ways to drive performance and engagement of our teams through recognition.  
Make sure we have the system and processes in place through regular reviews of policies, processes, procedures and controls to ensure we are streamlined, effective and fall within all operating requirements. 
Help to shape the businesses bonus schemes in conjunction with Group HR for both the central head office functions as well as the operational roles in the business across Retail, Head Office and Distribution. 
In conjunction with Head of Group Reward and Finance develop the pensions policy to ensure it remains fit for purpose and be part of the pensions steering group in Superdrug and Savers.  
Evolve our reward and career banding framework to make be flexible and respond to the agile organisation design of the future  
Lead and manage the Reward and Benefits team ensuring the service they provide to all areas of the business meets their customer’s expectations. 

Knowledge, skills and experience required 

Strong level of personal drive, multi-tasking required. 
Ability to build strong relationships, communication and inter-personal skills. 
Understanding of motivational leavers that drive performance that engage colleagues. 
Good project management skills which demonstrate the ability to see the bigger picture without losing sight of the detail. 
Ability to work at both an operational and strategic level. 
Ability to communicate and influence all levels within the business on rewards and benefits. 
Ability to interpret advice and gain understanding of reward and benefits to ensure we remain competitive in the market place. 
Strong level of judgement required as there is not always a right answer.   
Ability to think outside the box. 
Capability to work at both a strategic and operational level. 
Positive self-starter, flexible, results orientated, accurate and attentive to detail.  
Previous experience with reward, benefit, compensation and benefits. 


Here's what's in it for you

33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
You will be working in a stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm

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Superdrug Head Office,51 Sydenham Road,CROYDON,CR0 2EU


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.