CRM Marketing Executive

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Deliver profitable, creative, personalised Loyalty campaigns utilising multiple marketing channels with tangible returns at a Local and National level

Key Responsibilities

Implementation of customer focused Marketing campaigns which drive loyalty to stores, website and Superdrug app through online & offline channels
Working closely with the wider Marketing team to ensure loyalty campaigns are executed effectively across all channels
Load loyalty promotions for stores & online.
Fully utilise channels available which go beyond Email such as Social Media, Superdrug App, Display Marketing, Paid Social, OOH, Print, Radio & Influencers.
Work closely with the CRM Designers & creative agencies to improve the effectiveness of traditional and digital communications
Ensure campaigns are delivered in line with business timelines and then effectively communicated to stores
Working closely with the Customer Insights team to deliver effective campaigns at a store specific / area / national level by ensuring data learnings are constantly implemented
Champion the agenda of the Health and Beautycard throughout the business to deliver increases in loyalty sales participation, registrations, and active member targets
Support the CRM Manager in the strategic development of the CRM Loyalty Programme
Person Specification
Proactive, can-do attitude, willing to learn, asks "why" and challenges the status quo
Marketing related degree or experience working in a Marketing.
Retail experience (office or shop floor based) desirable
At least 1 years’ experience in loyalty marketing driven business environment beneficial
Key skills:

Communication, analytical, creativity, innovative, project management

Marketing related university degree desirable. 

Here's what's in it for you

33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm

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