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Supply Chain Manager

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Why Superdrug

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Role Purpose:

The Supply Chain Manager is responsible for ensuring that the end to end Supply Chain, from supplier to store, runs smoothly, efficiently, and effectively, enabling us to deliver the best possible availability for our customers. The Supply Chain Manager works collaboratively alongside suppliers, commercial and retail teams, taking direct responsibility for warehouse and store availability, stock health management and stock budget management, across all routes to market. This role reports to the Head of Supply Chain, AS Watson UK.  

A typical day in this role includes:

Interacting with a variety of stakeholders: Suppliers, Commercial, Distribution, Savers Supply Chain, Retail Operations teams
Direct leadership of a supply chain team: developing people, setting targets, delivering KPIs, building cross functional relationships, owning end to end delivery
Managing the inventory policies that underpin getting the right stock in the right place at the right time.
Identifying opportunities for business improvements and efficiencies for flow of stock, reducing central cost across all channels, both in store and online
Help shape and deliver the overall Supply Chain strategy, that looks to deliver customer availability and commercial investment, within budget
The critical leadership responsibilities of the role include being the figure head of availability in your specific area, creating a Supply Chain vision for your team, making sure that our processes and teams work together effectively
Leading, coaching, and engaging the wider Supply Chain team

This job is a good fit for you if:

You are a strong leader and can manage and influence multiple stakeholders
You enjoy leading and developing people
You enjoy detailed analysis, to highlight areas of improvement and opportunity
You are proactive and constantly forward thinking
You enjoy a fast paced, challenging environment
You are inquisitive and enjoy solving problems
You understand the value of driving customer experience in store
You understand that the business plan can only be achieved through having the right people in place, making team development a high priority for you 
You understand how to motivate a variety of individuals 
You can effectively use a blend of data and great initiative to make decisions
You are motivated by coaching others, seeing them succeed and develop
You get satisfaction through delivering KPIs and service targets
You enjoy challenging external stakeholders to improve their performance

What you’ll need:

You need to have experience in leading a Supply Chain team, with responsibility for many SKUs, suppliers and stakeholders
You need to have an in depth understanding of end to end supply chain management and the associated complexities
You need to understand the core principles of a distribution operation and inventory management
You need to have a working knowledge of general retail commercial processes
You need to be a team player
You need to be proactive, enjoy problem solving, and root cause analysis
You need to be resilient and challenging, whilst being part of a very collaborative team
You need to be willing to learn and develop
You need to have the confidence to make decisions in a complex environment

Here’s what’s in it for you

• Benefits 
• Working in a stylish, modern and collaborative office right by East Croydon station
• On-site beauty treatments, table tennis and café with a fantastic selection of hot and cold food every day
• Health and beauty giveaways from suppliers

Come and be part of something special.



Superdrug Head Office,51 Sydenham Road,CROYDON,CR0 2EU


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.