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Healthcare Operations Co-Ordinator (Part Time role 22.5 hours per week)

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Why Superdrug

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

This is a part time vacancy 22.5 per week and will include some Saturday mornings 

 

To provide documentation support to the Pharmacy Operations and Superintendent teams.

Key Responsibilities

·
Provide telephone service for the department so that queries are dealt with promptly

· Manage approaches from third parties

· Provide a central point of contact for the field team, booking accommodation / travel as required

· Locum Co-ordination

· To be central point of contact for pharmacy stores and travel clinics for locum cover

· To source reliable, quality locums for day off, holiday and sickness cover, at agreed company rate with minimum travel cost

· To forward plan for holidays and known ‘peak’ times to ensure our pharmacies receive consistent good quality locum cover

· To keep locum management database up to date with locum details and details of store requirements and bookings

· To minimise agency costs by building relationships with direct locums and continuing to build our direct locum database

· To review our locum rates regularly to ensure that we are competitive in the market across the country

· To check registration and right to work details of all locums

· To review agency invoices via gauss and send across for authorisation

· To seek approval for exceptional locum charges from RHMs informing them of detailed reasons of occurrence

· To upload relief pharmacy manager time and attendance onto central payroll system and manage their expense claims

· Manage Relief Pharmacy Manager timesheets and cross charging

· Manage and distribute NPA orders for stores

· Complete IG assessments via NHS website

· Collation of information and data from pharmacy teams

What you’ll need to succeed


· You should be a strong communicator with customer service experience

· You should have general administrative tasks such photocopying, filing etc.

Here’s what’s in it for you

• Benefits 
• Working in a stylish, modern and collaborative office right by East Croydon station
• On-site beauty treatments, table tennis and café with a fantastic selection of hot and cold food every day
• Health and beauty giveaways from suppliers

Come and be part of something special.


 

Location

Superdrug Head Office,51 Sydenham Road,CROYDON,CR0 2EU

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By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.

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