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CRM Marketing Executive

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Join our amazing team with us today to start your new career


Why Superdrug

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Job Description:
Deliver profitable, creative, personalised Loyalty campaigns utilising multiple marketing channels with tangible returns at a Local and National level

Key Responsibilities:

-Implementation of customer focused Marketing campaigns which drive loyalty to stores, website and Superdrug app through online & offline channels

-Working closely with the wider Marketing team to ensure loyalty campaigns are executed effectively across all channels

-Load loyalty promotions for stores & online.

-Fully utilise channels available which go beyond Email such as Social Media, Superdrug App, Display Marketing, Paid Social, OOH, Print, Radio & Influencers.

-Work closely with the CRM Designers & creative agencies to improve the effectiveness of traditional and digital communications

-Ensure campaigns are delivered in line with business timelines and then effectively communicated to stores

-Working closely with the Customer Insights team to deliver effective campaigns at a store specific / area / national level by ensuring data learnings are constantly implemented

-Champion the agenda of the Health and Beautycard throughout the business to deliver increases in loyalty sales participation, registrations, and active member targets

-Support the CRM Manager in the strategic development of the CRM Loyalty Programme

Person Specification:

- Proactive, can-do attitude, willing to learn, asks "why" and challenges the status quo
-Marketing related degree or experience working in a Marketing.
-Retail experience (office or shop floor based) desirable
-At least 1 years’ experience in loyalty marketing driven business environment beneficial
-Key skills: Communication, analytical, creativity, innovative, project management

Here’s what’s in it for you

• Benefits 
• Working in a stylish, modern and collaborative office right by East Croydon station
• On-site beauty treatments, table tennis and café with a fantastic selection of hot and cold food every day
• Health and beauty giveaways from suppliers

Come and be part of something special.

Marketing related university degree


Superdrug Head Office,51 Sydenham Road,CROYDON,CR0 2EU


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.