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Kickstart Talent Acquisition Admin

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PLEASE NOTE: This is a Kickstart role , and you must be referred by your Work Coach

Role Purpose:

At Superdrug Head Office our Talent Acquisition team play an integral role in recruiting the best talent for our business whilst ensuring a first-class candidate experience.

Recruiting the best people to deliver that Superdrug feeling to every customer takes time. Your role will be to support the Talent Acquisition team with the essential administrative tasks involved in creating an exceptional candidate and customer journey.

A typical day in this role includes:

·         Be the first point of contact for candidates and store teams via telephone and email

·         Managing the Talent Acquisition inbox ensuring that every email is responded to in a timely manner

·         Manage any internal queries using the TopDesk ticketing system ensuring that every query receives an appropriate response and are escalated where necessary

·         Creating and approving new recruitment requisition requests for the Talent Acquisition Team and responding to any requests that have been incorrectly submitted

·         Process offers direct from stores for the Talent Acquisition team

·         Manage right to work checks for candidates as required

·         Manage a small number of recruitment roles as needed to cover holiday and recruitment peaks

·         Support the team by following up with candidates who have yet to accept their offers

·         Utilise the applicant tracking system effectively to support recruitment and assist with error reporting and correction within the system 

·         Ensure the employer brand guidelines are adhered to and that the candidate experience is maintained throughout their journey from application to onboarding

·         Ensure positive relationships with hiring managers are maintained through effective delivery of service levels

This job is a good fit for you if:

·         You enjoy working in fast moving team

·         You are OK with repetitive tasks such as data entry and your attention to detail is spot on  

·         You know you add value through following processes and tasks through to completion

·         You understand how important a fast and efficient response is

·         You are good at managing your time effectively and problem solving

·         You can easily adapt your priorities in line to changes within the team/role

·         You have developed the ability to multi-task in a fast-paced environment

·         You are passionate about providing a high level of customer service to both internal and external customers

·         You get satisfaction through thinking outside of the box and taking ownership for a task

·         You are naturally curious and have an eye for detail


What you’ll need:

·         Some previous administration experience would be useful

·         You will ideally have working knowledge of MS Office, especially Excel (intermediate level)




Superdrug Head Office,51 Sydenham Road,CROYDON,CR0 2EU


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By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.