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Vaccine Support Assistant

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Why Superdrug? 

Want to join us in the fight against COVID 19?  Passionate about patient care? As a Superdrug Vaccine Support Assistant you’ll be working as part of the Healthcare team in store, providing excellent customer and patient care to the local community as we deliver the COVID 19 vaccine to patients.   

We’re a team that puts our customers at the heart of everything we do.  At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun. 

Here's the exciting bit…. 

This is a new role in Superdrug and an excellent opportunity to play your part in the largest UK vaccination programme in history! As a Vaccine Support Assistant, you’ll be required to perform 3 critical roles in one of our carefully selected vaccination locations to ensure the rollout runs smoothly and patients receive the best possible care.  The 3 roles fall into 3 categories as below: 

Greeter: Welcoming patients when they arrive for their vaccination and checking them against a schedule of appointments for a vaccine.  You will take the patient to the waiting area in store and hand them leaflets to read and direct them to the consultation room. 

Record Keeper: Working alongside a pharmacy team member or nurse in the consultation room you will witness the vaccination and make a record of the patients details and the vaccination given. 

Observer: After a vaccine, every patient must wait in an observation area for 15 minutes, as a precaution, in case they have an unexpected reaction to the vaccine. You will be given accredited training in first aid to be able to recognize when a patient may be unwell so that you can get the help of a Pharmacist or Nurse.  You will oversee managing the observation area and ensuring that our patients wait for the full 15 minutes. 

What you’ll need to succeed…. 

  • Previous experience in a customer-based role  
  • Excellent verbal and written communication skills and listening skills 
  • Organized with excellent attention to detail 
  • Able to work in a team but use your own initiative 

The successful candidate will have a flexible approach to duties and the ability to remain calm in a busy environment. An essential requirement of the post is an ability to work as part of a team without direct supervision and to deal with patients in a confidential, professional, and sensitive manner. 

You will enjoy working in a fast-paced environment and will work well under pressure. You will have a passion for healthcare and a willingness to be trained on additional services for the needs of the business. 

Appropriate training will be provided to ensure you are equipped with the skills and knowledge to do a great job. 

Here’s how you are rewarded…. 

  • Competitive pay and up to 28 days holiday 
  • Up to 30% discount for you and a nominated friend or family member 
  • Excellent training 

Hours: Up to 30 hours per week – Fixed Term until 7th October 2021 

Pay:  up to £9.05 an hour 

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling! 

Come and be part of something special! 


101 High Street,GUILDFORD,GU1 3DP


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.