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I.T Systems Administrator

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An exciting opportunity has arisen to be part of the successful Superdrug Supply Chain; working within one of our two busy Distribution centres as a IT Systems Administrator.
This vacancy is for the Northern Region Distribution centre; based in Pontefract
With over 830 stores under our portfolio; we aim to deliver the BEST; The right product, in the right place at the right time; delivered at unbeatable cost, through a skilled and committed Supply Chain Team.

Job purpose:

To be the expert in all Warehouse management systems (WiNs ,Vocollect ,  Nucleus) and provide support to the Distribution management team. Responsible for SLA management of third party systems providers, ensuring clear communication for systems call logging, testing, resolution, error prevention and auditing.

Keys roles and responsibilities:

Daily administration and maintenance of the Warehouse management system.
Be responsible for logging all system faults with the third party supplier and communicate resolution times to the Business.
Be the expert in understanding the system capabilities and seek to improve performance that is in line with the Business expectations.
Create, maintain and update system reports that will support Business performance.
Use the testing environment to find resolutions to existing system issues and deliver these to the operation.
Implement system changes as and when requested by the operation.
Use Retek to understand systemic errors to identify resolution steps.
Provide out of hours and weekend support to support the operation.
Communicate effectively to the senior management team on any system failures including estimated recovery timeframes and identify future solutions to prevent anomalies reoccurring.
Maintain Assembly voice pick equipment and issue to pick buddies and Assembly management team when required.
Flexibility to work over all shifts.

Key skills & attributes:
To collaborate fully with fellow management and colleagues to support business performance
Excellent planning and project management skills
Excellent analytical and IT skills
Ability to communicate and engage effectively, with team and colleagues
Good IT skills
Strong people management skills
Sound knowledge of warehouse management systems



Stadium Way,South Elmsall,PONTEFRACT,WF9 2XR


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