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Property Management Administrator

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Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

To deliver efficient and effective day-to-day property management solutions for A. S. Watson’s store, distribution and Head Office estate. 

This includes Savers, Superdrug, 3, The Perfume Shop, and other Group companies or any future acquisitions. 

A member of the Estates Team working with the surveyors to support a UK wide network of over 1700 properties. 

Key Responsibilities

• Service Charges 
o Approval of Superdrug/Savers/TPS/Three invoices and working closely with service charge management consultants. Working to develop efficient approval processes.

• Residential 
o Working with the residential consultants in order to ensure residential blues provided and processed in timely manner and also to ensure accounting accurate and up to date. 

• Audit 
o Providing support to the department with ensuring property records are up to date and with audit work. Invoice checking and auditing.
o Collating and checking payment run approvals
o Assisting in tracking and securing UK and Parent Company Approvals
o Updating void space tracker
o Assisting in Tendering contracts for professional services

• Rating 
o Assisting with ensuring rating consultants are up to date with store opening, closure and refit information and checking. Assisting with review and checking of invoices as soon as they are received from rating consultants. Assisting with requesting supporting information. 
o Assisting in monitoring and updating the Government Appeals website.

• Finance processes 
o To provide support with horizon updates and blues. Assisting in upgrade to the system and process development. Supporting with review of
o completion statements. Liaison between finances, surveyors and solicitors. Keeping the completion statement tracker up to date. 

What you’ll need to succeed

• Experience working in a customer service environment
• Excellent organisational and communication skills: written and verbal
• Good standard of education, particularly English
• Ability to work to deadline and prioritise workload
• Able to work both following process and using own initiative 
• Team Player
• Confident energetic approach
• Good PC skills – Microsoft Office

Here's what's in it for you

33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Currently we are working from home in line with government guidelines When we are able  you will be working in a stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm


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Superdrug Head Office,51 Sydenham Road,CROYDON,CR0 2EU


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.