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IT Project Manager

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Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

 Responsible for the end to end delivery of one or more IT projects to agreed time, cost and quality in order to deliver business benefit.

Key Responsibilities
•End to end delivery of one or more projects ensuring the most effective, timely and appropriate solutions are developed within the agreed cost, timescales and quality to fulfill business requirements and enable benefit
•Maintain appropriate project plans and track against key milestones
•Actively manage change, risks, assumptions, issues and dependencies (CRAID)
•Actively liaise with other project managers and IT colleagues to manage any project inter-dependencies
•Keep robust financial control of project spend and take appropriate action when exceeding budget
•Ensure that any IT project or associated change is transitioned carefully into live production support by defining appropriate service models and service level agreements
•Manage the procurement process and subsequent contractual agreements with any required third-party resources or suppliers ensuring we achieve the best value for money
•Manage any third party resources or suppliers, any internal IT resources, and guide and support any business resources required to deliver the project(s)
•Inform project board and key stakeholders of the project progress in a weekly project update and escalate any key risks or issues in a timely manner
•Produce any required deliverables associated with project delivery and adhere to any processes or standards dictated by the PMO
•Contribute to post implementation reviews and contribute back to the wider knowledge base of project management expertise
•Conduct business analysis and solution design where required
•Ensure effective handover of the project to operations and system support as required
•Be an active participant of the IT Project Management Group and continually strive to improve project management standards in line with best practice across the IT Department

Person Specification
•Track record in the delivery of significant IT projects in a complex business environment throughout the full project lifecycle
•Retail industry experience desirable
•Knowledge and experience in using industry-recognised project management methodology
•Knowledge of agile as well as waterfall methodologies desirable
•Proven experience balancing multiple priorities and dealing with ambiguity
•Experience in matrix-managing multi-disciplinary teams
•Experience in project planning, budgeting and estimating, monitoring and controlling tools and techniques
•Familiar with IT architecture, design, development methods and operational service
•Good knowledge of IT investment evaluation, including cost/benefit analysis & estimating IT cost/resources etc. for both defined & undefined initiatives
•Experience in line management of medium sized teams  
•Commercial experience in managing tenders and negotiating contracts with third parties
•Good communication skills with the ability to relay relevant information remaining mindful of the audience
•Prince 2 or similar qualification desirable

Here's what's in it for you

33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Currently we are working from home in line with government guidelines When we are able  you will be working in a stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm


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Superdrug Head Office,51 Sydenham Road,CROYDON,CR0 2EU


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.