- Croydon, United Kingdom
- Head-Office
- Full Time
- Permanent Contract
- £ Competitive
About the Role
🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. ✨The role... As our SEO & GEO Copywriter you will be responsible for
transforming the Superdrug.com eCommerce experience by levelling up our site
copy. This spans our FAQ, Product, Category, Landing pages as well as
reinvigorating the Superdrug Blog as a space to educate our customers on
trends, our range and great beauty tips and advice. 📖Here's the exciting
bit…a great day includes: Expert
knowledge As the SEO & GEO copy expert for the business;
share, educate and introduce best practice across internal Online Business
and Supplier teams to improve our ranking for searches in SERPs and
offsite AI recommendation tools by: Generate
detailed customer focused initiatives, in line with the Online Business
Customer and Marketing – SD strategy and support with execution. 1-2
years experience in an SEO content and copy focused role, managing tactics
and campaigns. 💡Here's what's in it for you: 🔒 For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/
🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
💷Salary: Competitive
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Creating
“how-to-guides” for best practice product descriptions for our suppliers
and marketplace vendors, alongside CR, design and trading teams to
develop best-in-class product page.
Working
with our Own Brand product development team to support in the development
of SEO friendly product descriptions and content that are compliant with
regulations.
Developing
best-in-class landing page copy for seasonal moments.
Results
Driven Report on our performance on traditional Search Engines
and AI recommendation tools to the business and make actionable plans to
optimise.
Digital
Content Plan, develop and implement a content calendar for
Superdrug’s blog by:
Working
with the Insights and Digital Marketing team to identify emerging trends
and create.
Stay
Informed Keep up to date with external developments and
opportunities across SEM A. Share knowledge internally to support
development of Digital Marketing strategy and stay one step ahead of
competition.
👩🦱What you’ll
do:
Listen
to the customer and implement new ideas and ways of working which are
designed to improve service considering both Online and Offline.
Ensure
the team prioritises actions which delight the customer/team member.
Customer
Focus: Be the voice of customers and orchestrate the organisation to live
the brand purpose and inspire a customer-first culture to build customer
love in every touchpoint of our online and offline platform.
Tech
& AI: Helping your team understand when to use AI, when to rely on
human judgment, and how to combine both.
Tech
& AI: Rethinking how work gets done - Actively shifting work from
repetitive tasks to higher-value activities as AI takes on routine work.
Tech
& AI: Role modelling behaviours to encourage confidence with AI.
Actively developing your ability to use AI effectively and think
critically about outputs.
Tech
& AI: Strengthen Human Touch - Keeping the human element strong:
Balancing AI efficiency with human coaching, empathy, and team cohesion.
👨💻What you’ll
need to succeed:
Ideally
experience working a fast-paced retail head office.
Strong
Copy writing skills.
Strong
IT skills – MS Office, Excel.
Knowledge
of Hybris ideal but not essential & Google Analytics.
A hands-on,
get stuck in, approach.
Strong
interpersonal and communication skills are key.
Excellent
time management and an ability to prioritise workload.
Ability
to problem-solve.
Establishes
strong relationships at all levels.
Can
manage tough/complex messages with all stakeholders.
Role
model collaboration to the team to exceed goals.
Positive
attitude towards feedback, uses this to generate initiatives to
meet/exceed expectations, and shares feedback in a meaningful way.
Effectively
manages their team by playing to strengths and proactively addressing its opportunities.
Ensuring everyone wellbeing & diversity is considered and celebrated.
Feels
empowered to challenge across different career bands and roles. Supporting
other team members in shaping their work to do so.
Proactively
keeps up to date with market and consumer trends in their specialism and
feeds this into department strategy.
Uses
data and insights to challenges the status quo to keep us ahead of the
competition.
Uses
data to inform and generate new ideas and make decisions to improve on
future plans.
Location
Superdrug Head Office, 51 Sydenham Road, Croydon, CR0 2EU, United Kingdom
Why Work With Us?
Join our team at Superdrug, where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us?
Bonus
We have a competitive bonus scheme here and if you reach all of your targets you can achieve up to a 15% on Target /30% Max, alongside your March salary!
Pay Review
We review our pay every year and any increases will take effect from 1st January.
Pension
Saving for retirement is one of the best investments you can make for your future, we can help you with that! If you contribute 5% we’ll contribute pension contributions up to 7%.
Private Medical
You have the option to opt into our Private Medical Insurance scheme. We will pay for your individual cover. You can also add parent and children to this at your own cost.
Aviva Digicare Workplace+
You and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check!
Holiday
You’ll get 25 days holiday to use when you like, plus 8 UK bank holidays (pro rated if you work part time). We’ll also increase your holiday the longer you stay, rising to 28 after 3 years, up to 30 after 5 years! You can also buy or sell some each year.
Stream
The Stream app allows you to track how much money you’re earning throughout the month and take up to 40% of it ahead of pay day, giving you more pay flexibility. You will also have access to lots of discounts, a financial coach and a competitive saving pot.
Product Samples & Events
We're often welcoming our suppliers to come in and talk to the team about great new products launches as they’re landing in store. Keep your eye out in the Head Office Cafe to get your hands on some freebies!
Amazing Team
Superdrug is a place for everyone. We respect every voice and celebrate individuality. Enjoy team incentives and fun! If you’re passionate and resilient, Superdrug is the place for you!
Team Member Discount
Enjoy perks like 30% off on Superdrug Own Brand products and 10% off on other brands. This includes our Superdrug Health Clinics and Superdrug Online Doctor! We also have friends and family events, where we increase your discount and allow you to share it!
Fantastic Fun
Work at Superdrug is not just work, it’s a fun-filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.
Inspiring Futures
Superdrug is dedicated to inspiring careers We offer a variety of learning opportunities, including bespoke training programs that equip employees with the skills necessary to advance and transition into different roles within the head office.
Journey to Joining Our Amazing Team
Submit Your Application
Apply online with your CV, highlighting how your skills align with the role at Superdrug.
Initial Screening
Our recruitment team will review your application and contact you if it matches our requirements to confirm you are comfortable with the core details of the role and to get to know you better!
First Interview
If selected, you will be invited to a competency-based interview with the line manager via teams.
Second Interview
If further selected, you will attend a face-to-face interview at our Head Office. Depending on the role, you may be asked to prepare a presentation or complete a task for technical positions. You will be informed in advance if this is required.
Offer & Contract
Upon a successful application, you will receive a job offer and contract outlining the specifics of your role, salary, and benefits. Once accepted, we will initiate the onboarding process to collect all necessary details from you.
Onboarding
After completing your onboarding, your line manager will contact you to extend a welcome and address any questions you may have to ease first-day nerves. You will then be provided with a comprehensive induction plan designed to ensure your success.
Questions? We have answers!
Check out our FAQ page for more.
How do I apply?
It's simple! Start by searching for a job. When you find a position that interests you, click the 'Apply Now' button next to the job title at the top of the page. Then, follow the instructions.
How can I track my application?
You can track your application's progress by logging in with your email address and password. If you haven't received an update yet, your application is still under review, and we will reach out to you as soon as possible. Please also check the email account you used to apply, including your junk folder, to ensure you haven't missed any communication from us.
How do I know if my application has been recieved?
Once submitting your application, you should shortly receive an email to your inbox confirming that your application has been submitted.
I wanted to apply for a position I saw here, but its not listed anymore, can I still apply?
We frequently update our job listings, adding new positions and removing those that are filled or no longer open. If you don't see a job listed, keep checking back as new roles are always being posted.
How can I progress from a Team Leader role within Superdrug?
We have a programme called RMT: Retail Management Training, which is a 3-month development programme to advance management skills and upskill behaviours, helping Team Leaders to be ready for that Assistant Manager role. This is a great way to take that next step into a management role within Superdrug.
Requirements to apply:
You need to be a Team Leader for at least 6 months in the business, be confident in your role and be wanting to take the next step into an Assistant Manager role.
You will have already demonstrated your skills, willingness to travel to other stores to gain experience and build your network, and have completed a career conversation or interview with your Line Manager and Area Manager to confirm your readiness for the programme.
Can I apply for multiple roles?
Yes, you can apply to multiple roles! However, we recommend that you focus on positions that truly align with your skills, interests and location preferences. When applying for several roles, please ensure that your applications are tailored to each position’s specific requirements. You will be assessed based on how well you match the criteria for each role and may be invited to interview for multiple positions. Take the time to consider which roles best suit your location, strengths and career goals to make the most of your application.
What training will I receive?
You will spend your first four weeks training with one of our Store Managers at a designated training store. After that, in your own store, the management team and Area Manager will continue to support you with guidance on operations, leadership, and any challenges you may face.
