- Croydon, United Kingdom
- Head-Office
- Full Time
- Fixed Term Contract
- ÂŁ Competitive
About the Role
🌟 Join Superdrug Head
Office - Make a Real Difference Every Day! 🌟 🎉 Why Superdrug? Â
📍 Location: East
Croydon
đź•’Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on
role responsibilities with 2 days working from home and 3 days in our stylish,
modern and collaborative office close to East Croydon Station.
đź’·Salary: Competitive
Passionate about Beauty and Health? Want to be part of an
innovative, trend-setting retailer? Our vibrant Head Office, based by East
Croydon station, is a fantastic environment filled with hundreds of brilliant
personalities.
We're a team that puts our customers and our teams at the
heart of everything we do. At Superdrug, we aim to be the best in accessible
health & beauty, loved by our customers for value, choice, friendly advice,
service and fun.
Our success comes from our people – they make the
difference. We're all about personality, we have fun, and we work hard to
deliver That Superdrug Feeling.
đź“… Here's the exciting
bit… A day includes:
An exciting opportunity has arisen to join our Procurement
team as a Procurement Lead Buyer - Non Trade. As a senior procurement business
partner, you'll be responsible for delivering strategic sourcing, tendering and
contract management activities across a range of non-trade spend categories.
Working closely with stakeholders across Finance, Legal and
Operational teams, you'll provide commercial expertise, lead procurement
projects and drive value through effective supplier management and commercial
decision-making. As a senior member of the team, you'll champion best practice,
continuous improvement, innovation and governance while supporting the
achievement of wider business objectives.
📝 Key Responsibilities:
Lead
strategic sourcing, tendering and contract management activity across
non-trade spend categories.
Partner
with Directors, Heads of Department and contract owners to provide
commercial guidance and challenge where appropriate.
Work
closely with Finance, Legal and Operational teams to deliver successful
procurement projects and contracts.
Build
and maintain productive relationships with suppliers, external partners
and internal stakeholders.
Collaborate
with Group Procurement colleagues across the wider AS Watson organisation.
Deliver
commercial value through effective sourcing, supplier negotiations and
contract management.
Ensure
procurement activities are compliant, efficient and simple for
stakeholders to navigate.
Drive
continuous improvement across procurement tools, processes and ways of
working.
Support
delivery of annual procurement objectives and wider strategic initiatives.
Manage
tender and sourcing projects to secure the right suppliers and commercial
arrangements.
Prepare
investment and approval submissions to support governance and
decision-making processes.
Maintain
accurate contract information, savings tracking and procurement reporting.
Develop
and enhance procurement guidance, templates and tools for business
stakeholders.
Lead
initiatives to improve procurement efficiency, effectiveness and
stakeholder experience.
Act
as a trusted commercial advisor and role model within the procurement
team.
Support
the delivery of strategic team objectives, including automation, AI
adoption and process improvements.
Coach
and support colleagues by sharing knowledge, expertise and best practice.
Influence
stakeholders to drive positive commercial and operational outcomes.
Promote
a culture of collaboration, accountability and continuous improvement.
Champion
high standards of governance, compliance and customer service.
Tech & AI : Helping your team understand when to use AI, when
to rely on human judgment, and how to combine both.
Tech & AI Rethinking how work gets done - Actively shifting
work from repetitive tasks to higher-value activities as AI takes on
routine work.
Tech & AI Role modelling behaviours to encourage confidence
with AI. Actively developing your ability to use AI effectively and think
critically about outputs.
Tech & AI Strengthen Human Touch - Keeping the human element
strong: Balancing AI efficiency with human coaching, empathy, and team
cohesion
đź’ˇ Personal Attributes:
Strong
relationship-building skills with the ability to work effectively across
diverse stakeholder groups.
Commercially
minded with a passion for finding practical solutions that create value.
Highly
organised with excellent planning and attention to detail.
Comfortable
balancing commercial opportunities with risk management considerations.
Strong
influencing and negotiation skills.
Ability
to switch confidently between strategic thinking and hands-on delivery.
Skilled
at managing multiple priorities and projects simultaneously.
Passionate
about continuous improvement and process optimisation.
Curious
and innovative, with an interest in emerging technologies and AI-driven
solutions.
Results-focused
and motivated by delivering measurable outcomes.
Collaborative
and supportive, with a team-oriented mindset.
Generates detailed customer focused initiatives, in line with the Finance
strategy and supports with execution.
Listens to the customer and implements new ideas and ways of
working which are designed to improve service considering both Online and
Offline.
Ensures the team priorities actions which delight the customer/team
member.
Customer Focus: Be the voice of customers and orchestrate the
organisation to live the brand purpose and inspire a customer-first
culture to build customer love in every touchpoint of our online and offline
platform.
Establishes strong relationships at all levels.
Can manage tough/complex messages with all stakeholders.
Role model collaboration to the team to exceed goals.
Positive attitude towards feedback, uses this to generate
initiatives to meet/exceed expectations, and shares feedback in a
meaningful way.
Effectively manages their team by playing to strengths and
proactively addressing its opportunities. Ensuring everyone wellbeing
& diversity is considered and celebrated.
Feels empowered to challenge across different career bands and
roles. Supporting other team members in shaping their work to do so
Proactively keeps up to date with market and consumer trends in
their specialism and feeds this into department strategy.
Uses data and insights to challenges the status quo to keep us
ahead of the competition.
Uses data to inform and generate new ideas and make decisions to
improve on future plans.
âś… Desired but not Essential:
Degree
qualified in Business, Finance, Social Sciences or a related discipline.
Professional
procurement qualification such as CIPS.
Experience
within a retail or large multi-site organisation.
Experience
using technology, automation or AI-enabled tools to improve business
processes.
đź“‹ What You'll Need:
Significant
experience within procurement, strategic sourcing, supplier management or
commercial contract management.
Experience
building strong relationships with a variety of business stakeholders.
Proven
experience delivering procurement projects, tenders or commercial
initiatives from planning through to implementation.
Understanding
of commercial negotiation, supplier selection and contract management
principles.
Working
knowledge of governance, compliance and business approval processes.
Strong
analytical skills with experience using data and reporting to support
decision-making.
Ability
to balance commercial priorities with operational requirements and risk
management.
Excellent
communication skills with the ability to engage both technical and
non-technical stakeholders.
Leadership
experience that demonstrates the ability to influence others, drive change
and support continuous improvement.
đź’ˇ Here's what's in it for
you:
33
days holiday rising to 38 days with length of service (inclusive of bank
holidays)
2
staff discount codes for yourself and a family member or friend
30%
discount on Superdrug Own Brand Products both in store and online
Hybrid
working patterns available depending on role responsibilities with 2 days
working from home and 3 days in our stylish, modern and collaborative
office close to East Croydon Station
Company
pension matching and bonus
We
offer Wagestream – a money management app that gives you access to a
percentage of your pay as you earn it
Being
part of more! We are part of a group who work closely with Savers, The
Perfume Shop and Three UK
We
are part of A.S. Watson Group, the world's largest international health
and beauty retailer with over 15,700 stores in 25 markets!
Unrivalled
Learning and Development programmes
Enhanced
maternity/shared parental/adoption leave, company sick pay and pregnancy
loss support
Come
and be part of something special!
Location
Superdrug Head Office, 51 Sydenham Road, Croydon, CR0 2EU, United Kingdom
Why Work With Us?
Join our team at Superdrug, where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us?
Bonus
We have a competitive bonus scheme here and if you reach all of your targets you can achieve up to a 15% on Target /30% Max, alongside your March salary!
Pay Review
We review our pay every year and any increases will take effect from 1st January.
Pension
Saving for retirement is one of the best investments you can make for your future, we can help you with that! If you contribute 5% we’ll contribute pension contributions up to 7%.
Private Medical
You have the option to opt into our Private Medical Insurance scheme. We will pay for your individual cover. You can also add parent and children to this at your own cost.
Aviva Digicare Workplace+
You and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check!
Holiday
You’ll get 25 days holiday to use when you like, plus 8 UK bank holidays (pro rated if you work part time). We’ll also increase your holiday the longer you stay, rising to 28 after 3 years, up to 30 after 5 years! You can also buy or sell some each year.
Stream
The Stream app allows you to track how much money you’re earning throughout the month and take up to 40% of it ahead of pay day, giving you more pay flexibility. You will also have access to lots of discounts, a financial coach and a competitive saving pot.
Product Samples & Events
We're often welcoming our suppliers to come in and talk to the team about great new products launches as they’re landing in store. Keep your eye out in the Head Office Cafe to get your hands on some freebies!
Amazing Team
Superdrug is a place for everyone. We respect every voice and celebrate individuality. Enjoy team incentives and fun! If you’re passionate and resilient, Superdrug is the place for you!
Team Member Discount
Enjoy perks like 30% off on Superdrug Own Brand products and 10% off on other brands. This includes our Superdrug Health Clinics and Superdrug Online Doctor! We also have friends and family events, where we increase your discount and allow you to share it!
Fantastic Fun
Work at Superdrug is not just work, it’s a fun-filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.
Inspiring Futures
Superdrug is dedicated to inspiring careers We offer a variety of learning opportunities, including bespoke training programs that equip employees with the skills necessary to advance and transition into different roles within the head office.
Journey to Joining Our Amazing Team
Submit Your Application
Apply online with your CV, highlighting how your skills align with the role at Superdrug.
Initial Screening
Our recruitment team will review your application and contact you if it matches our requirements to confirm you are comfortable with the core details of the role and to get to know you better!
First Interview
If selected, you will be invited to a competency-based interview with the line manager via teams.
Second Interview
If further selected, you will attend a face-to-face interview at our Head Office. Depending on the role, you may be asked to prepare a presentation or complete a task for technical positions. You will be informed in advance if this is required.
Offer & Contract
Upon a successful application, you will receive a job offer and contract outlining the specifics of your role, salary, and benefits. Once accepted, we will initiate the onboarding process to collect all necessary details from you.
Onboarding
After completing your onboarding, your line manager will contact you to extend a welcome and address any questions you may have to ease first-day nerves. You will then be provided with a comprehensive induction plan designed to ensure your success.
Questions? We have answers!
Check out our FAQ page for more.
How do I apply?
It's simple! Start by searching for a job. When you find a position that interests you, click the 'Apply Now' button next to the job title at the top of the page. Then, follow the instructions.
How can I track my application?
You can track your application's progress by logging in with your email address and password. If you haven't received an update yet, your application is still under review, and we will reach out to you as soon as possible. Please also check the email account you used to apply, including your junk folder, to ensure you haven't missed any communication from us.
How do I know if my application has been recieved?
Once submitting your application, you should shortly receive an email to your inbox confirming that your application has been submitted.
I wanted to apply for a position I saw here, but its not listed anymore, can I still apply?
We frequently update our job listings, adding new positions and removing those that are filled or no longer open. If you don't see a job listed, keep checking back as new roles are always being posted.
How can I progress from a Team Leader role within Superdrug?
We have a programme called RMT: Retail Management Training, which is a 3-month development programme to advance management skills and upskill behaviours, helping Team Leaders to be ready for that Assistant Manager role. This is a great way to take that next step into a management role within Superdrug.
Requirements to apply:
You need to be a Team Leader for at least 6 months in the business, be confident in your role and be wanting to take the next step into an Assistant Manager role.
You will have already demonstrated your skills, willingness to travel to other stores to gain experience and build your network, and have completed a career conversation or interview with your Line Manager and Area Manager to confirm your readiness for the programme.
Can I apply for multiple roles?
Yes, you can apply to multiple roles! However, we recommend that you focus on positions that truly align with your skills, interests and location preferences. When applying for several roles, please ensure that your applications are tailored to each position’s specific requirements. You will be assessed based on how well you match the criteria for each role and may be invited to interview for multiple positions. Take the time to consider which roles best suit your location, strengths and career goals to make the most of your application.
What training will I receive?
You will spend your first four weeks training with one of our Store Managers at a designated training store. After that, in your own store, the management team and Area Manager will continue to support you with guidance on operations, leadership, and any challenges you may face.
