Head Office

Welcome to Superdrug HQ, the lively hub where all the magic happens! Our headquarters buzz with energy as key decisions shape the future of Superdrug. This vibrant space is home to an array of awesome support teams including trading, marketing, finance, technology, People, and property, just to name a few. At Superdrug, we know that with your enthusiasm and dedication, we can achieve amazing things together. Here, you'll have the chance to make a real difference for our customers, colleagues, and communities. Superdrug Head Office is where you can be you!!!

Discover Superdrug Head Office and the Vibrant Croydon

Nestled in Croydon, Superdrug's Head Office is conveniently close to both West and East Croydon train stations. With additional transport links to London Overground, Buses and trams from Wimbledon and Beckenham to name a few. Superdrug's Head Office is commuter friendly and truly inspiring place to work.

Exterior of the Superdrug headquarters in Croydon with a modern entrance and career promotion text.

Why work with Superdrug?

A woman looking thoughtfully at the text Why Work at Superdrug? against a pink and grey background.

Our Roles

People Team

Our People and HR team encompasses a variety of roles, each crucial to maintaining our vibrant and inclusive workplace culture. Together, these roles ensure that our workforce remains motivated, supported, and aligned with Superdrug's values and goals.

Below are some of the key positions:

  1. HR Business Partners

    These professionals work closely with specific departments to align HR strategies with business objectives, offering strategic advice and support on all HR-related matters.

  2. Talent Acquisition Specialist

    Responsible for sourcing, attracting, and hiring top talent, these specialists ensure that we bring the best individuals into our Superdrug family.

  3. Employee Relations Advisors

    They handle employee grievances, disciplinary actions, and conflict resolutions, ensuring a harmonious and fair work environment.

  4. Learning & Development

    Focused on identifying training needs and implementing development programs, these coordinators help our employees grow and advance in their careers.

  5. Compensation Benefits

    These analysts design and manage competitive compensation packages and benefits programs to attract and retain top talent.

  6. Diversity & Inclustion

    Dedicated to promoting diversity and ensuring an inclusive workplace, these officers develop and implement initiatives that foster a culture of respect and equality.

  7. Payroll & Shared Services

    Superdrug's Payroll department ensures timely and accurate compensation for all employees. The Shared Services department streamlines operations, offering efficient support across various functions to enhance overall performance.

Commercial Team

Our Commercial and Buying team plays an integral role in driving the financial success of Superdrug. Together, the Commercial and Buying team ensures that Superdrug offers a diverse, high-quality, and competitively priced product range that meets the needs and expectations of our customers. Through strategic planning, market analysis, and effective execution, they contribute significantly to the growth and profitability of our business.

Below are some of the key positions within this dynamic department:

  1. Buyers

    These experts are responsible for selecting and procuring products that align with our brand and customer preferences. They negotiate with suppliers to secure the best terms and ensure that our product range remains both competitive and innovative.

  2. Category Managers

    Specialising in specific product categories, these managers analyse market trends, customer demands, and sales data to optimize our product assortment and maximize profitability. They collaborate closely with buying managers to develop strategies that enhance product performance.

  3. Merchandisers

    Tasked with ensuring that products are displayed effectively in stores, merchandisers work hand-in-hand with the buying team to create visually appealing and customer-friendly layouts. They also monitor stock levels and coordinate with stores to manage inventory efficiently.

  4. Supply Chain

    Ensuring that products are delivered to our stores on time and in the right quantities, supply chain coordinators manage logistics, inventory control, and supplier relationships. Their efforts are crucial to maintaining product availability and minimising stockouts.

Finance Team

The Finance team at Superdrug is pivotal in managing the company's financial health and ensuring sustainable growth. Together, the Finance team provides the financial acumen and oversight necessary to support Superdrug's operational and strategic goals. By ensuring financial integrity, optimizing resources, and fostering informed decision-making, they play a key role in the company's ongoing success and stability.

Here are some of the essential roles within this department:

  1. Financial Analysts

    These professionals are responsible for scrutinizing financial data and performance metrics to provide actionable insights. They conduct thorough analyses of budgets, forecasts, and financial statements to support strategic decision-making and identify opportunities for cost savings and revenue enhancement.

  2. Accountants

    Tasked with maintaining accurate financial records, accountants manage everything from daily transactions to preparing reports for regulatory compliance. They ensure that all financial operations adhere to legal standards and company policies, and they play a critical role in month-end and year-end closing processes.

  3. Financial Controllers

    Overseeing the accounting operations, financial controllers are responsible for implementing robust financial controls and systems. They manage the preparation of financial statements, coordinate audits, and ensure that financial practices are efficient and compliant with industry standards.

  4. Tax Specialists

    These experts ensure that Superdrug complies with all tax regulations and laws. They handle tax planning, preparation, and filing, as well as managing any tax-related audits or inquiries. Their role is crucial in minimising tax liabilities and maximising after-tax profits.

Marketing Team

The Marketing team at Superdrug Head Office is instrumental in shaping the company's brand image and driving customer engagement. This dynamic department works tirelessly to create impactful marketing strategies and campaigns that resonate with consumers. Together, the Marketing team at Superdrug Head Office drives brand awareness, customer engagement, and sales growth. By developing innovative marketing strategies and effectively communicating the brand's message, they play a pivotal role in the company's success and continued expansion.

Here are some of the key roles within this department:

  1. Marketing Managers

    These professionals oversee the planning and execution of marketing campaigns. They are responsible for developing marketing strategies that align with Superdrug's business goals, managing budgets, and analysing campaign performance to ensure objectives are met.

  2. Digital Marketing Specialists

    Focused on the online presence of Superdrug, Digital Marketing Specialists manage the company's digital marketing efforts, including social media, email marketing, search engine optimisation (SEO), and pay-per-click (PPC) advertising.

  3. Product Managers

    Product Managers play a crucial role in overseeing the lifecycle of Superdrug's products. They conduct market research to identify trends and consumer needs, work with suppliers to develop new products, and create marketing plans to promote these products.

  4. Market Research Analysts

    These professionals gather and analyse data on consumer behaviour, market trends, and competitor activities. Market Research Analysts provide insights that inform marketing strategies and help Superdrug stay ahead of market trends.

  5. Public Relations Officers

    PR Officers manage Superdrug's public image and media relations. They write press releases, organise events, and handle media inquiries. PR Officers work to build and maintain positive relationships with the media, stakeholders, and the public, ensuring that Superdrug's reputation remains strong.

I.T. Team

The Marketing team at Superdrug Head Office is instrumental in shaping the company's brand image and driving customer engagement. This dynamic department works tirelessly to create impactful marketing strategies and campaigns that resonate with consumers. Together, the Marketing team at The Information Technology (IT) team at Superdrug Head Office is a crucial pillar supporting the company's digital infrastructure, ensuring smooth operational continuity across all departments. Together, the IT team at Superdrug Head Office ensures that the company’s technological infrastructure is robust, secure, and aligned with business objectives. By leveraging advanced technologies and providing critical support, they enable Superdrug to maintain its competitive edge in the market and continue its growth trajectory.

Here are some of the key roles within this department:

  1. IT Managers

    IT Managers oversee the entire IT department, ensuring that the technology framework aligns with Superdrug's strategic goals. They manage IT budgets, prioritize projects, and supervise the implementation of new technologies.

  2. Software Developers

    These professionals are responsible for designing, coding, and maintaining the software applications that support Superdrug’s operations. They work closely with other departments to develop custom solutions that streamline processes and enhance productivity.

  3. Cybersecurity Specialists

    Focused on protecting Superdrug’s digital assets, Cybersecurity Specialists develop and implement security protocols to defend against cyber threats. They conduct risk assessments, monitor for security breaches, and respond to incidents to safeguard sensitive data.

  4. Database Administrators

    Database Administrators manage Superdrug’s data systems, ensuring data integrity, security, and accessibility. They oversee database design, implementation, and maintenance, supporting data-driven decision-making across the company.

  5. Technical Support Analysis

    These professionals provide technical assistance to Superdrug employees, resolving IT-related issues promptly. They handle support tickets, perform troubleshooting, and offer guidance on using various software and hardware.

Property Team

Our property team drives Superdrug’s estate strategy, continuously innovating to enhance customer shopping experiences and provide a great workplace. Whether you specialise in facilities, Health and Safety, Planning & Programming, or Assets & Estates, you'll play a key role in shaping our future operations.

Project Management

Project Managers at Superdrug play a critical role in ensuring the successful execution of various initiatives across the organization. They are responsible for planning, executing, and closing projects, while ensuring that these projects are completed on time, within scope, and on budget.

Project Managers work closely with cross-functional teams, including marketing, IT, and operations, to define project objectives, create detailed work plans, and allocate resources efficiently. They use their expertise to identify potential risks and develop mitigation strategies, ensuring that any obstacles are addressed promptly to keep projects on track.

Communication is a key aspect of the Project Manager’s role. They serve as the primary point of contact for stakeholders, providing regular updates on project progress and fostering a collaborative environment. By facilitating clear and transparent communication, they ensure that all team members are aligned and working towards common goals.

Ultimately, Project Managers at Superdrug are instrumental in driving the company’s strategic initiatives, enabling innovation, and fostering a culture of excellence and efficiency. Their leadership and organisational skills ensure that Superdrug remains agile and responsive to market demands, supporting its long-term success and growth.

Retail Operations & Business Support

Retail Operations & Business Support roles at Superdrug Head Office are integral to the seamless functioning of the company’s extensive network of stores. These professionals are tasked with ensuring that retail operations run smoothly and efficiently, providing critical support to the front-line teams and enhancing the overall customer experience.

Together, Retail Operations and Business Support teams at Superdrug ensure that the company’s retail network operates seamlessly, supporting the company’s mission to deliver excellent customer service and maintain a strong market presence. Their efforts are vital in enabling Superdrug to adapt to changing market conditions, implement strategic initiatives, and achieve sustained growth and success.

  1. Retail Operations Managers

    Retail Operations Managers at Superdrug oversee the day-to-day operations of the stores. They are responsible for implementing company policies, managing store performance, and ensuring compliance with health and safety regulations. By analysing sales data and market trends, they identify opportunities for improvement and drive initiatives to boost store productivity and profitability. Their role also includes mentoring and training store managers, ensuring that each location upholds Superdrug’s high standards of service and customer satisfaction

  2. Business Support Coordinators

    Business Support Coordinators provide essential administrative and logistical support to various departments within Superdrug. They handle a wide range of tasks, including coordinating meetings, managing schedules, and processing documentation. Their organisational skills and attention to detail enable them to support the smooth operation of business activities, allowing other teams to focus on their core functions. By streamlining processes and facilitating efficient communication, Business Support Coordinators contribute to the overall agility and effectiveness of the organisation.

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Rewards & Benefits

Bonus

We have a competitive bonus scheme here and if you reach all of your targets you can achieve up to a 15% on Target /30% Max, alongside your March salary!

Pay Review

We review our pay every year and any increases will take effect from 1st January.

Pension

Saving for retirement is one of the best investments you can make for your future, we can help you with that! If you contribute 5% we’ll contribute pension contributions up to 7%.

Private Medical

You have the option to opt into our Private Medical Insurance scheme. We will pay for your individual cover. You can also add parent and children to this at your own cost.

Aviva Digicare Workplace+

You and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check!

Holiday

You’ll get 25 days holiday to use when you like, plus 8 UK bank holidays (pro rated if you work part time). We’ll also increase your holiday the longer you stay, rising to 28 after 3 years, up to 30 after 5 years! You can also buy or sell some each year.

Stream

The Stream app allows you to track how much money you’re earning throughout the month and take up to 40% of it ahead of pay day, giving you more pay flexibility. You will also have access to lots of discounts, a financial coach and a competitive saving pot.

Product Samples & Events

We're often welcoming our suppliers to come in and talk to the team about great new products launches as they’re landing in store. Keep your eye out in the Head Office Cafe to get your hands on some freebies!

Amazing Team

Superdrug is a place for everyone. We respect every voice and celebrate individuality. Enjoy team incentives and fun! If you’re passionate and resilient, Superdrug is the place for you!

Team Member Discount

Enjoy perks like 30% off on Superdrug Own Brand products and 10% off on other brands. This includes our Superdrug Health Clinics and Superdrug Online Doctor! We also have friends and family events, where we increase your discount and allow you to share it!

Fantastic Fun

Work at Superdrug is not just work, it’s a fun-filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.

Inspiring Futures

Superdrug is dedicated to inspiring careers We offer a variety of learning opportunities, including bespoke training programs that equip employees with the skills necessary to advance and transition into different roles within the head office.

Trust in Us

Here are some of our amazing Head Office colleagues tell you about their experiences!

Jasmin, a buyer, expresses love for her team's passion and expertise. Superdrug logo is present.
Irene Gavalda Serra, Lead Packing Designer for Own Brand, shares her positive experience working at Superdrug's head office.
Mir Hoque, IT Infrastructure Support Engineer, smiling in front of a bright pink background.
Lily Bland, an Online Business Coordinator for Cosmetics and Beauty Electricals at Superdrug, discusses her role and career progression.

Get a glimpse into what it's like to interview at Head Office

Understanding what to expect can help calm your nerves and allow you to perform at your best. Take a look below:

A smiling woman wearing glasses against a background with text reading Interviewing at Superdrug.